Privacy Policy

The Gentle Reset Club values and respects your privacy. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or purchase our digital PDF workbooks and other digital items.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

   When you purchase a digital product or interact with our website, we may collect personal information that you voluntarily provide to us, including:

   *Your name
   *Your email address
   *Your billing address
   *Your payment details (processed securely through our third-party payment processors)
   *Technical data (such as your IP address, browser type, and device information gathered via website cookies).

2. How We Use Your Information

   We collect and use your personal information strictly for the following business purposes:
   *To fulfill, deliver, and email your purchased digital PDF workbooks.
   *To process your payments securely through our website host (Hostinger) and it's payment gateways.
   *To communicate with you regarding your order or respond to customer service enquiries.
   *To send you updates or newsletter marketing, but only if you have explicitly opted in (you can unsubscribe at any time).

3. Protection and Storage of Your Data
   We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your checkout information is encrypted using secure socket layer technology (SSL). We do not store your complete credit card details on our servers; all payments are handled by secure, compliant third-party processors.

4. Sharing Your Information
   We do not sell, trade, rent, or lease your personal information to third parties. We only share information with trusted third-party service providers who help us run our website and conduct our business (such as Hostinger for website hosting and file delivery), as long as those parties agree to keep this information confidential. We may also disclose information if required to do so by Australian law.

5. Your Rights and Access
   You have the right to access the personal information we hold about you, or to request that it be corrected, updated, or deleted from our systems. If you wish to make a request, or if you have any questions or complaints about our privacy practices, please contact us.